Privacy Policy

This Privacy Policy describes how Promex collects, uses, keeps and protects the personal data of users who visit the website promex.sanzza.eu or contact the company through the available channels.

1. Data controller

The controller of personal data is Promex, registered at Rua da Alfazema 8, 2710-216 Galamares, Sintra, reachable at promexlimousines@gmail.com or on +351 964 067 257.

2. Data collected

When using the contact form or sending a message to the above contacts, the following data may be collected:

Name;
Email address;
Message sent by the user.

The site may also automatically collect technical data such as IP address, browser type and pages visited, for statistical and user experience improvement purposes.

3. Purpose of processing

The data collected is used exclusively to:

Reply to requests for information and commercial contacts;
Manage booking requests and provide transport services;
Comply with legal obligations applicable to the activity;
Improve the quality and security of the site.

4. Legal basis

Data processing is based on the user’s consent, on pre-contractual or contractual measures and on the fulfilment of legal obligations, in accordance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679).

5. Data retention

Personal data is kept only for the period required to fulfil the stated purposes, or the period required by law, and is then securely deleted.

6. Sharing with third parties

Promex does not share, sell or transfer personal data to third parties, except where required by legal obligation or to perform contracted services (e.g. hosting or email providers).

7. Data subject rights

At any time, the user has the right to request:

Access to their personal data;
Correction of incorrect or outdated data;
Erasure of data («right to be forgotten»);
Restriction or objection to processing;
Data portability;
Withdrawal of previously given consent.

These rights can be exercised by emailing promexlimousines@gmail.com.

8. Cookies

The site may use essential technical cookies and, where applicable, analytical cookies to measure audience. The user can, at any time, configure their browser to block or delete cookies.

9. Security

Promex adopts appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction or improper disclosure.

10. Supervisory authority

If the user considers that the processing of their data violates the GDPR, they may lodge a complaint with the Portuguese Data Protection Authority (CNPD) — www.cnpd.pt.

11. Changes

This Privacy Policy may be updated at any time. The version in force is always the one published on this page.

Last updated: April 2026.